aznbet Privacy Policy

aznbet ("we," "us," "our," or "the Company") is committed to protecting the privacy and personal data of all individuals who access or use the aznbet online gaming platform at aznbet.net (the "Platform"). This Privacy Policy describes how aznbet collects, uses, discloses, stores, and protects your personal information in connection with your use of the Platform.

This Privacy Policy applies to all registered players, visitors, and any other individuals whose personal data is processed by aznbet in connection with the Platform. It should be read together with our Terms & Conditions, which govern your use of the Platform as a whole.

aznbet processes personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

aznbet collects the following categories of personal data from players and platform visitors:

Category	Examples	Purpose
Identity Data	Full legal name, date of birth, nationality, government-issued ID number	Account registration, KYC verification, age verification
Contact Data	Email address, mobile number, residential address (city, province)	Account communication, support, transaction notifications
Financial Data	GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history	Processing deposits and withdrawals, AML compliance
Technical Data	IP address, device type, browser type, operating system, session tokens	Platform security, fraud detection, service optimization
Usage Data	Pages visited, games played, wager amounts, session duration, click patterns	Platform improvement, personalization, responsible gaming monitoring
Communications Data	Live chat transcripts, support emails, feedback submissions	Customer support, dispute resolution, service quality
Verification Documents	Scanned copies of government-issued IDs, proof of address, selfie photos	KYC compliance, identity verification, fraud prevention

aznbet does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive personal information is collected — such as government ID numbers — it is handled with the highest level of security and access controls.

aznbet collects personal data through the following means:

• Direct interactions: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, pixel tags, and server logs — see Section 7 for full details;
• Third-party payment providers: Transaction confirmation data received from payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank when you conduct financial transactions on the Platform;
• Identity verification services: Data received from third-party KYC and identity verification providers engaged by aznbet to fulfill its regulatory obligations;
• Fraud prevention and AML services: Risk signals and screening results from third-party compliance and fraud detection services used to protect the integrity of the Platform;
• Publicly available sources: Information from public registries or databases where permitted by applicable law and necessary for compliance purposes.

aznbet uses your personal data for the following purposes:

• Account management: Creating, maintaining, and administering your aznbet player account, including processing your registration and verifying your identity;
• Service delivery: Enabling you to access and use all features of the Platform, including games, betting markets, live casino, and promotional offers;
• Financial transactions: Processing deposits, withdrawals, and bonus credits to and from your aznbet account using your chosen payment method;
• Regulatory compliance: Fulfilling our obligations under the Philippine Data Privacy Act, Anti-Money Laundering Act, and applicable PAGCOR regulations, including KYC verification and suspicious transaction reporting;
• Responsible gaming: Monitoring your gaming activity to identify potential signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion;
• Security and fraud prevention: Detecting, investigating, and preventing fraudulent transactions, unauthorized account access, and other prohibited activities;
• Customer support: Responding to your inquiries, resolving disputes, and providing technical assistance;
• Platform improvement: Analyzing usage patterns and player feedback to improve the functionality, content, and user experience of the aznbet Platform;
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates — only where you have provided your consent or where permitted by applicable law. You may opt out at any time.

Under the Philippine Data Privacy Act of 2012, aznbet processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions you have agreed to, including account management, game delivery, and financial transaction processing;
• Legal obligation: Processing necessary to comply with applicable Philippine laws and regulations, including KYC requirements, AML obligations, and PAGCOR regulatory requirements;
• Legitimate interests: Processing carried out for aznbet's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your privacy rights;
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

aznbet does not sell or rent your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary and for the purposes described in this Privacy Policy:

• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors engaged to facilitate deposits and withdrawals on the Platform;
• Identity verification and KYC providers: Third-party services engaged to verify your identity and age in compliance with regulatory requirements;
• Fraud prevention and AML compliance services: Third-party providers that assist aznbet in detecting and preventing fraudulent activity and money laundering;
• IT and platform infrastructure providers: Cloud hosting, data storage, and technology service providers who process data on our behalf under strict data processing agreements;
• Regulatory and law enforcement authorities: Philippine government agencies, including the National Privacy Commission, PAGCOR, the Anti-Money Laundering Council (AMLC), and law enforcement bodies, where disclosure is required by law or court order;
• Professional advisors: Legal counsel, auditors, and other professional advisors engaged by aznbet in connection with its business operations, subject to confidentiality obligations.

All third parties with whom aznbet shares personal data are required to handle such data in accordance with applicable Philippine data privacy laws and are prohibited from using your data for any purpose other than those specified in their agreements with aznbet.

aznbet uses cookies and similar tracking technologies — including web beacons, pixel tags, and local storage — to enhance your experience on the Platform, maintain session security, and gather analytics data that helps us improve our services.

The following types of cookies are used on the aznbet Platform:

• Strictly necessary cookies: Essential for the Platform to function correctly. These include session authentication cookies and security tokens. These cookies cannot be disabled without affecting core Platform functionality;
• Functional cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience;
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the Platform, helping us identify areas for improvement. No personally identifiable information is shared with analytics providers;
• Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These cookies are only placed with your prior consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the aznbet Platform. For more information on managing cookies, refer to your browser's help documentation.

aznbet retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML and PAGCOR record-keeping requirements;
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required under the Anti-Money Laundering Act of the Philippines;
• KYC and verification documents: Retained for the duration of your account and for five (5) years following account closure or the completion of the relevant transaction;
• Customer support communications: Retained for three (3) years from the date of the last interaction, or longer if required for ongoing dispute resolution;
• Technical and usage data: Retained for up to twelve (12) months in identifiable form, after which it may be anonymized and retained for analytical purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with aznbet's data disposal procedures. Where data cannot be immediately deleted due to technical constraints, it will be isolated and protected from further processing until deletion is possible.

aznbet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the aznbet Platform;
• Encryption at rest for sensitive personal and financial data stored on aznbet's servers;
• Role-based access controls ensuring that only authorized personnel with a legitimate business need can access personal data;
• Multi-factor authentication for internal systems and administrative access;
• Regular security audits and penetration testing conducted by qualified third-party security professionals;
• Intrusion detection and monitoring systems that continuously monitor the Platform for suspicious activity;
• Staff training on data privacy and security best practices, conducted on a regular basis.

While aznbet takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying aznbet immediately if you suspect any unauthorized access to your account.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by aznbet:

• Right to be informed: The right to be notified of how your personal data is being collected and processed, as set out in this Privacy Policy;
• Right of access: The right to request a copy of the personal data aznbet holds about you, along with information about how it is being used;
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data held by aznbet;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to aznbet's legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, where technically feasible;
• Right to withdraw consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact aznbet's Data Protection Officer using the details provided in Section 14. We will respond to all verified requests within thirty (30) days, or within such extended period as permitted by applicable law where the request is complex or numerous.

The aznbet Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine gaming regulations. aznbet does not knowingly collect personal data from individuals under the age of 21.

As part of our registration and KYC process, aznbet requires all players to confirm their date of birth and to provide government-issued identification to verify their age. Any account found to belong to a person under 21 years of age will be immediately suspended, and any personal data collected in connection with that account will be securely deleted in accordance with our data disposal procedures.

If you believe that aznbet has inadvertently collected personal data from a minor, please contact our Data Protection Officer immediately using the details in Section 14 so that we can take prompt corrective action.

In the course of operating the aznbet Platform, your personal data may be transferred to and processed in countries outside the Philippines — for example, where our cloud infrastructure providers or technology partners are located. aznbet ensures that any such international transfers of personal data are carried out in compliance with the Philippine Data Privacy Act and the NPC's guidelines on cross-border data transfers.

Where personal data is transferred outside the Philippines, aznbet implements appropriate safeguards, which may include:

• Entering into data processing agreements with recipient entities that incorporate data protection standards equivalent to those required under Philippine law;
• Transferring data only to countries or organizations that have been assessed as providing an adequate level of data protection;
• Obtaining your explicit consent for the transfer where required by applicable law.

You may request further information about the safeguards in place for international data transfers by contacting our Data Protection Officer at the details provided in Section 14.

aznbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, we will notify registered players by email or through a prominent notice on the Platform at least seven (7) days before the changes take effect, where reasonably practicable.

The most current version of this Privacy Policy will always be available on this page, along with the date on which it was last updated. We encourage you to review this page periodically to stay informed about how aznbet protects your personal data. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way aznbet processes your personal data, please contact our designated Data Protection Officer (DPO):

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe that your data privacy rights have been violated:

This Privacy Policy was last updated on January 1, 2026, and supersedes all previous versions. aznbet reserves all rights not expressly granted herein.